Paulmac S Pets — Pet Store in Milton

Reviews of Paulmac S Pets

• Anthony

  Added 2015.12.03

  Ninth Life Cat Rescue would like to send out a HUGE thank you to Paulmac's Pets for their support following our rescue of 18 cats from the hoarding situation in Scarborough. They provided a VERY generous donation of cat food to help us feed these and all of the other cats we have in foster homes across the western GTA and Hamilton. A great community supporter.
• Ethan

  Added 2015.11.17

  I was told afterwards that they "can't guarantee gender" but this was not indicated whatsoever at the time of purchase...I was a told I was getting 2 females.
• Brandon

  Added 2015.10.09

  I'm torn writing this review because the staff are friendly and courteous and we enjoy vising to see the animals and buy our supplies there.
• Dominic

  Added 2015.09.08

  HOW'S THAT FOR CUSTOMER CARE?
• Timothy

  Added 2015.09.01

  and that's all I have to say about that
• Michael

  Added 2015.06.14

  ZERO STARS.
• Cole

  Added 2015.05.31

  Nice store and very nice staff, be careful on staff expertise depending on the pet you are purchasing.
• Devin

  Added 2015.03.19

  The issue was when I purchased 2 "female" rats from Paulmac's in August. I was told there were 4 females to choose from in the cage and since rats are highly social animals they should at minimum live in pairs for companionship. So I purchased 2 "females". Fast forward to October I now have 11 rats to care for. I was actually sold 1 female and 1 male (not 2 females).
• Sarah

  Added 2014.11.08

  but none the less the fish are all still great and I am going back today to get a few more..... united airlines of pet stores please that's a laugh.....some peoples children...
• Miguel

  Added 2014.09.30

  I did speak with store management immediately after the litter appeared to understand what could be done. They were unable to help me with taking the baby rats, nor could they provide me much information about the origin of the rats (rat breeder, genetic lineage etc). Luckily I found a GTA breeder that was willing to take on the care of the babies and the mother for the time being, but understandably they wanted to know their genetic history. At the end of the day I am now left trying to find homes for 9 baby rats...something I never would have signed up for.
• Michael

  Added 2014.09.27

  Long story short...do you own homework and don't blindly take pet store advice at face value. Know what you are getting. Based on this situation I certainly wish now that I'd gone to a knowledgeable breeder in the first place.
• Cole

  Added 2014.04.02

  Nice store with a great selection of everything pet related. The staff were all helpful and attentive. In particular Amber was very friendly and pointed us in the right direction. Customer service really does make the difference and you guys deserve 5 stars!!
• Adam

  Added 2013.10.19

  WOW some of the reviews... The first time I was there very clean store everything was alive... very helpful and kind staff.... bought 6 fish they are all still alive and my tank still had a little bit of clearing up to do.... at no fault to the store I just couldn't wait to put fish in
• Antonio

  Added 2013.10.02

  These people are the UNITED AIRLINES of pet stores. Customer care just plain stops responding when you don't agree with their incompetence. Paulmacs policy is that they do not guarantee the gender of the rats ( or other small animals) that they sell you even while recommending that you only keep rats of one gender together. So when your pair of male rats have babies, what they will do is offer to sell you even more stuff to take care of the problem they created and when the babies reach an age when they can be sold Paulmacs will even take them from you for free.